VTC Engineer

Washington, DC | Contract to Hire

Post Date: 08/08/2018 Job ID: 227028 Industry: IT

VTC Engineer

Softworld Inc.’ s client is seeking an experienced VTC Engineer for a contract to hire role in Washington, DC.

  • 4 to 6+ years of Systems Engineering experience supporting Video Teleconferencing
  • Experience managing video conferencing solutions: Skype for Business, Polycom
  • Knowledge and understanding of collaboration tools: Skype, Polycom, Cisco,
  • Understanding of protocols and codecs: SIP, WebRTC, H.264, RTMP, MPEG-DASH, HLS, PBX, VoIP; H323
  • Experience working with Polycom, Tandberg, and Cisco video conferencing device
  • Strong ability to troubleshoot audio and video issues for video conferencing technologies
  • Knowledge with networking principles and technologies including routing, load balancing, firewalls, and DNS
  • Ideal candidate would have education and/or equivalent experience in a prior Systems Engineer position
  • Ability to use knowledge, sound judgment, and resourcefulness to support the design and deployment of global technology solutions
  • Strong verbal and written communication skills, problem solving skills, customer service and interpersonal skills
  • Ability to participate in an on-call support rotation for 24x7 support
  • Ability to balance multiple priorities and meet deadlines and work under pressure
  • Ability to work in a customer service capacity to resolve issues.
  • Configure and Manage Polycom Resource Manager
  • Configure and Manage VCS
  • Experience with troubleshooting VTC codecs, AV switches, video and audio bridges and inverse multiplexers.

  • Polycom Certified Videoconferencing Engineer a plus
  • CTS Certification AV Qualification from ICIA a plus

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