UC Engineer

San Diego, CA 92136

Posted: 01/23/2023 Employment Type: Contract Industry: IT Job Number: 239559

Job Description


Ø  Work as part of UC Team to maintain enterprise Cisco voice, video, presence systems

Ø  Understand the codecs, protocols of Cisco technologies and implement gateways

Ø  Help with basic Network troubleshooting

Ø  Create, Maintain and update documentation of voice/video systems

Ø  Support IP communication networks in operations

Ø  Mentor and develop junior personnel.

Qualifications & Requirements

Ø  Active Secret Security Clearance

Ø  DOD 8570 Compliant Security+

Ø  Cisco CCNP Collaboration or related experience (CCIE Desired)

Ø  10+ years of in-depth experience supporting Cisco UC and Collaboration Product Suite

Ø  Experience with Cisco Unified Call Manager (CUCM), Cisco Unity Connection Server, Cisco Video Communication Server (VCS), Cisco Telepresence MCU Chassis, Cisco Meeting Server (CMS) CUCM IM and Presence Services, Cisco Unified Attendant, Cisco Emergency Responder, Cisco Prime, Cisco Telepresence Management (TMS)

Ø  Experience with Session Border Controllers, Ribbon SBC a plus

Ø  Strong knowledge of networking principles

Ø  Excellent testing and troubleshooting skills

Ø  Strong verbal and written communication

Ø  Proven experience and solid understanding of SIP and PRI circuits

Ø  Exceptional documentation skills to clearly articulate technical designs, issues and constraints, procedures and network assessments.

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