Site Reliability Engineer

Stamford, CT

Posted: 09/12/2018 Employment Type: Contract Industry: IT Job Number: 227358

The Site Reliability Engineer is responsible for the overall performance, delivery, and evolution of database applications and services. The ideal candidate will have software engineering expertise with background in systems administration and operations as well as a passion for DevOps and an unrelenting drive to improve coupled with a willingness to challenge the status quo. This role reports to the Data SRE Lead.


·    Implement and administer software products, applications, and databases

·    Provide technical guidance and solutions

·    Create project plans and execute against them on deliverables

·    Participate in standups and weekly reviews to provide the status of deliverables

·    Provide high-quality technical support for database services to achieve the delivery of agreed levels of services to client

·    Take ownership of customer issues and see problems through to resolution

·    Determine root cause of issues and strive to eliminate recurrence of problems

·    Provide technical analysis and guidance to aid Developer’ s with bug code fixes

·    Detect events, investigate, and determine the correct control action from various monitors

·    Restore normal service operation as quickly as possible and minimize the adverse effect on business operations

·    Conduct analysis, suggest workarounds, communicate to stakeholders and drive resolution

·    Align services to changing business needs by identifying and implementing improvements that support the business processes

·    Build automation and process enhancements with the help of technologies like PowerShell

·    Handle Data Warehousing ETL jobs and issues related to application data

·    Able to multi-task and manage multiple demands and projects within deadlines

·    Determine root cause of issues and strive to eliminate recurrence of problems

·    Maintain data applications and platforms by measuring and monitoring availability, latency and overall system health

·    Improve the sustainability of the data applications/platforms through mechanisms like automation, and evolve applications and platforms by pushing for changes that improve reliability and velocity

·    Engage in and improve the whole lifecycle of services such as configuration management, deployment and monitoring, continuous Integration and version control

·    Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.

Skills / Experience:

·    At least 3-5 years of experience on enterprise technical database support experience

·    Software engineering expertise with a focus on, and experience in, DevOps

·    ITIL Certified preferred and hands on experience on any ITSM Tool.

·    Strong communication and customer interaction skills.

·    Experience and knowledge of scripting tools like SQL and PowerShell

·    Strong analytical and troubleshooting skills

·    Understanding of Windows / Linux based platforms and hands-on experience with monitoring tools

·    Experience in .Net development is preferred

·    Solid understanding of fundamental data technologies such as data integration, business intelligence, data governance, data security etc.

·    Hands on administration experience with relational databases (SQL Server], data integration platforms [Informatica], BI tools [Tableau], CICD tools, code repositories, work load automation tools etc.,

·    BS degree in Computer Science or related technical field

Representative Technical Skills:

Scripting Languages

Ruby, Python, Power Shell, Java, C++, Perl

Configuration Management

Chef, Puppet, Ansible


Docker, Kubernetes, OpenShift, Mesos

Source control tools

Git, GitHub, GitLab, Svn

Cloud Technologies

AWS, Azure

Build Tools

Ant, Maven, Gradle, Grunt

Continuous Integration tools

Jenkins, Bamboo, Team City

Repository management

Nexus, Artifactory

Monitoring tools

Nagios, Splunk, Graphite, Dynatrace, Data Dog, New Relic, Sitescope, AppDynamics

Code Quality Tools

Sonar, Checkmarx

Testing Frameworks

JUnit, Cucumber, Sauce Labs, SOAP

Bug reporting tools

Jira, Bugzilla

Operating Systems

Windows, Linux(RHEL/Centos/Ubuntu), and associated system software like web services


Postgres SQL, MySQL, Oracle, Cassandra, Redis

Change Management

ServiceNow, JIRA

Virtualization Tools

VMWare Tools (Vcenter, Vmotion etc), KVM, Vagrant, Docker
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