ServiceNow Developer

Manassas, VA

Posted: 07/09/2019 Employment Type: Contract to Hire Industry: IT Job Number: 229867

ServiceNow Developer

Duration: 6-month contract to Permanent hire

Location: Remote with travel once a month to Manassas, Virginia 

Project Description: The government client is migrating from Remedy over to Service now and will be implementing ITSM.

***Due to the nature of the work being done only Green card holders and US citizens are eligible*** 

Position Description:

The Sr. ServiceNow Developer is a technical resource that possesses advanced administration capability and is able to design, build, and customize ServiceNow applications and services. The Developer works across applications, delivers new functionality and innovative solutions, and supports the entire development lifecycle as well as operational enhancements, maintenance, and production support of all modules and applications deployed on the platform. The Developer works with Solution Architects, Scrum Masters, Business Analysts, other Developers, and Administrators on an as needed basis to ensure that design and code meets customer requirements and is in line with industry standards and best practices. The Developer conducts tasks and assignments as directed and works under minimal supervision with some latitude for independent judgment.

  • 50%: Designs and develops new ServiceNow applications and services. Works with Solution Architects to ensure appropriate platform design, utilizing out of the box functionality when available and minimal custom code. Completes development activities in accordance with best practices, effectively and efficiently meeting documented story requirements. Executes all required development lifecycle process steps.
  • 30%: Provides mentoring and guidance for ServiceNow Developers. Provides growth opportunities for System Administrators by conducting technical reviews and assessments of work, sharing knowledge and experience, and ensuring adherence to best practices.
  • 10%: Assists ServiceNow System Administrators with incident resolution, as needed. Provides troubleshooting and technical support for complex operational issues.
  • 10%: Assists ServiceNow Business Analyst in estimating story level of effort. Provides effort estimates for work to be completed on approved stories.

Desired Experience:
  • 4-6 years’ experience working with ServiceNow as a System Administrator and at least 2 years as a Developer
  • 2 years’ experience with applications/modules beyond the core ITSM platform
  • Strong knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
  • A minimum of 4 years recent experience with the following technologies:
    • Development of scoped applications
    • Knowledge of team development and update set best practices
      Data source configuration, transform maps, scheduled jobs, andimport sets
    • LDAP integrations, including SSO (AD, Azure AD, Okta, etc.)
    • MID servers, to include performance tuning
    • JavaScript, HTML, CSS, Jelly
    • Web Services integrations including REST, SOAP, and JSON
    • Reports, dashboards and homepages
    • Strong knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
    • Knowledge of Service Management best practices (ITIL, ISO, CObIT, etc.), certification preferred
    • Experience with Agile/Scrum methodology, with participation in the software development life cycle
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