Service Technician

Plainview, NY 11803

Posted: 05/15/2023 Employment Type: Contract Industry: IT Job Number: 240427

Job Description

Level 1 Tech:  Onsite Technician


  • Excellent communication & soft skills. Super Professional & very detail oriented.
  • Google / Azure experience
  • 2 years + Professional Experience - with Basics - troubleshooting, re-imaging, reset passwords, support,
  • Strengths: Collaboration, Organization, Communication, Self-Starter, Flexible
  • Additional Device Knowledge – some combination of Desktops, Laptops, Chromebooks, Printers, Interactive Displays


DESIRED SKILLS (nice to have, not required):

  • A/V or Audio knowledge/experience
  • Networking Knowledge



  • Perform re-imaging; troubleshooting, desktop imaging and configuration
  • Provide direct on-site problem resolution for both on and off-warranty systems.
  • Google / Azure shop
  • Install desktop hardware and software.
  • Install and configure printers and specialized peripherals.
  • Workstation and desktop software management for all non-terminal clients
  • Troubleshoot and repair workstation hardware, monitors, projectors, printers etc.
  • Basic workstation OS integrity troubleshooting and re-image if necessary
  • Troubleshoot and support end-users of the Administrative, Instructional and Library systems in terms of problem solving.
  • Troubleshoot office and academic software, install software on local machines, user profiles and update software when applicable and prepare equipment for power point presentations.
  • Assist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging, and post configuration testing.
  • Provide support, maintenance, monitoring and/or management of a newly developed system as well as applications or systems that were developed and implemented in the past.
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