Presales Solutions Engineer

Farmington, CT 06032

Posted: 03/02/2023 Employment Type: Perm Industry: IT Job Number: 239763

Job Description

7035983358Pre-Sales Solutions Engineer
Position Summary

·         Company is a global company developing commercial solutions in the Data Center Infrastructure Management (DCIM) market, and has an opportunity in the role of Senior Pre-sales (Solutions) Engineer for the US Federal Market.

·         Client’s solution portfolio includes discovery and Microsoft SQL Server R Services based Artificial Intelligence. DCIM is often tightly coupled with a customer’s ITSM/CMDB solutions, and the discovery solution has applicability beyond the data center.

·         The ideal candidate has experience in data center engineering and ITSM/CMDB solutions.

·         The candidate will mainly focus on supporting the general sales and professional services operations and efforts of the Company to US Federal customers and prospects.

·         Responsibilities will include but not be limited to the sales of software and professional services and the ongoing support and satisfaction of existing customers.

·         This position is based in the Washington, DC-Northern Virginia region.


·         Work with sales team to identify, cultivate, and close sales opportunity.

·         Present product Demonstrations, Proof of Concepts, and product presentation

·         Responsible for technical responsibilities that may include, but are not limited to, problem identification, systems architecture definition, hardware/software specification, design, implementation, testing, client training, and solution deployment.

·         Identifies additional product/service opportunities in customer organization.

·         Manage customer interaction and engagement, including project scoping, Statement of Work development, deliverable documentation, and follow-up.

·         Maintain working proficiency in nlyte Software products and technologies through self-directed and formal training.


·         Candidates must have 7+ yrs of experience in a data center or ITSM role – must understand the technology behind the effective delivery of data center services and know-how to support a service delivery model.

·         Candidate must have 5+ years of understanding of technical requirements, explain solutions guidelines and drive teams towards target delivery dates.

·         BS/BA degree or equivalent work experience.

·         Strong interpersonal, presentation, and communication skills.

·         Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication.

·         Demonstrated strong written communication, presentation writing, project scoping and technical documentation skills.

·         Working knowledge of and proficiency in Data Center Infrastructure Management (DCIM) and/or facilities management.

·         Working knowledge of and proficiency in ITSM, CMDB, and discovery technologies

·         Knowledge of Windows Server, SQL, IIS, and VMWare,

·         Strong knowledge of Building Management Systems (BMS), and Enterprise Management System (EMS)

·         Intermediate-level knowledge of MS Excel

·         Knowledge of servers and networking

·         Knowledge of how industrial cooling and power functions


Desired skills:

·         Understanding of MS Reporting services and other reporting software

·         Familiarity with industry protocols like MODBus, Bacnet, SNMP, etc.

·         Prior experience with data center builds, data center operations, virtualization of server and storage platforms, cloud computing, capacity planning, disaster recovery, business continuity planning, and ITIL
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